Introduction

This privacy policy describes how Awama Marketing Management LLC (“Company”) uses and protects the information of visitors (‘user/users”) to its website. This privacy policy is effective August 8, 2022; it summarizes what information the Company might collect from a registered user or other visitors while using the website.

This Privacy Policy is as per the UAE Federal Data Protection Law, 2022 prescribed thereunder, (“Applicable Law”) that is intended to provide visitors to our website with clear and complete information about the data and information that we collect in connection with our Services and the way that data and information is stored and used by our Company.

This privacy policy does not govern the collection and use of information by companies that the Company does not control, nor by individuals not employed or managed by the Company. Please review the privacy policies of any website mentioned or linked by the Company in the context of its services.

Information We Collect

NON-PERSONAL INFORMATION:

Cookies and web beacons are used by our website to collect non-personal click-stream data, that is anonymous and can include information such as your IP address, Operating System details, Browser details, and the date and time of your visit. We purge cookies and obfuscate cookie IDs when the information is no longer relevant to us.

PERSONAL INFORMATION:

It is entirely up to the user to disclose personally identifiable information to the Company, although if elected to not to do so, the Company reserves the right not to register the user or provide the user with any products or services. “Personal information” points to  information that can be used to identify the user as an individual, such as

  1. Name, email address, phone number, billing address, shipping address
  2. Company name, user ID & passwords (where applicable)
  3. Computer’s domain name & IP address
  4. Login session data

The company only collects personal information for the purpose of communication; for example, to send the user information on new services or to send/receive feedback where relevant. The Company reserves the right to disclose said personal information disclosed by the user in response to any judicial process or court order or to provide information to law agencies or in connection to any investigation with regard to public safety, as permitted by Applicable Law. Additionally, the user’s personal & non-personal information can be shared without the user’s explicit consent with Government agencies under mandated Applicable Law to get information pertaining to identity verification, or to prevent, detect & investigate incidents such as cybercrime, prosecution, and punishable offenses.

The data collected from users by the Company through its website or a business partner is not sold or rented to a third party without prior permission from the user.

Cookies

The Company’s website uses cookies to understand and monitor the usage of its website with prior intimation to the user. The user can choose to reject all or some of the cookies, however, this may hamper the ability of the user to access some areas of the website. 

Performance/Analytical cookies are used to recognise and count the number of visitors on our website and understand the way they navigate our website.

Functionality Cookies are used to recognise the user on their return to our website.

Information Security

The Company follows normally acceptable industry standards to protect against unauthorised access to, disclosure, or destruction of data. The data stored on our servers are confidential and not available for public access which is in turn protected by firewalls. While the Company uses the most stringent measures to protect the data of its users, the Company cannot guarantee absolute security and cannot be held responsible in the event of a breach by an external party.

External data storage sites

The Company may store user data on servers provided by third-party hosting vendors with whom we have contracted.

To help protect user privacy, we recommend that the user take customary measures against malware (viruses, Trojan horses, bots, etc.) by using appropriate anti-virus software. We also recommend that users not share confidential information, both personal and non-personal, via our website.

Notice to European Union users

Awama Marketing Management LLC has its operations located in Dubai, UAE. If you provide information to us, the information will be transferred out of the European Union (EU) to UAE. By providing personal information to us, you are consenting to its storage and use as described herein.

Changes to this privacy policy

The Company reserves the right to change this privacy policy as needed subject to legal compliance requirements or changes in business practices. The Company will strive to notify users if there is any change in the usage of their data.

Questions or comments?

Please contact us for further information or clarification at info@awama.ae.

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